Job Title: QA/QC Manager
Location: 63 East Park Drive – Fayetteville, TN 37334
Department: Quality Assurance / Quality Control
Reports To: Operations Manager
Company: ModMax
Job Summary:
ModMax is seeking an experienced and detail-oriented QA/QC Manager to lead the quality assurance and quality control functions at our modular home manufacturing facility. The QA/QC Manager will ensure all products meet company standards and industry regulations, overseeing inspections, documentation, process control, and continuous improvement initiatives. This is a key leadership position responsible for developing and enforcing a culture of quality, accountability, and compliance across all departments.
Key Responsibilities:
Quality Management & Compliance
- Develop, implement, and maintain the factory’s QA/QC processes and procedures to ensure compliance with federal, state, and industry standards (e.g., NTA, IRC/IBC, NFPA, ISO, etc.)
- Ensure all homes meet internal specifications and external regulatory and client requirements
- Oversee quality inspections throughout the production process—from incoming materials to final assembly and shipping
- Collaborate with engineering and production to implement corrective and preventive actions (CAPA)
Team Leadership
- Supervise, train, and mentor a team of quality control inspectors and technicians
- Conduct regular quality audits and report findings to leadership
- Serve as the primary contact for all quality-related inquiries, documentation, and investigations
Documentation & Reporting
- Maintain accurate QA/QC documentation including inspection reports, non-conformance records, photos, test results, and certifications using digital applications and paper methods
- Monitor and report key performance indicators (KPIs) related to product quality, rework, and customer satisfaction
- Lead root cause analysis and quality failure investigations
Process Improvement
- Work cross-functionally to identify and reduce defects, production errors, and inefficiencies
- Champion Lean Manufacturing and continuous improvement initiatives across all areas of the company
- Recommend design and process changes based on QA/QC data and customer feedback
Qualifications:
Required:
- Bachelor’s degree in Engineering, Quality Management, Industrial Management, or related field (or equivalent work experience)
- Minimum 5 years of experience in a QA/QC role, preferably in manufacturing or construction
- 2+ years in a leadership or managerial role
- Knowledge of modular construction codes and regulations preferred
- Familiarity with root cause analysis tools (5 Whys, Fishbone), FMEA, and CAPA
- Excellent organizational and communication skills
- Ability to train and motivate production teams toward a quality-first mindset
Preferred:
- Certified Quality Auditor, Certified Quality Engineer (ASQ/CQA Certification), Six Sigma Green/Black Belt, or similar certification
- Experience with ISO 9001 or similar quality management systems
- Bilingual in English and Spanish is a plus, but not required.
Work Environment:
- Full-time, on-site position (40 hours/week) located at the main manufacturing plant in Fayetteville, TN
- Mix of office and factory floor environments
- Requires standing and walking in a production environment; occasional lifting up to 25 lbs
Why Join ModMax?
We’re building more than homes—we’re building futures. At ModMax, quality is not just a standard, it’s a promise. As our QA/QC Manager, you’ll play a critical role in shaping the systems and culture that define how we deliver excellence to every customer and community we serve.